Papers
Papers
This section refers to papers already published by members. Some of them are available on line.
2000-2005
See ISMICK Conference Proceedings
1999
Hanikenne, M., Martin, M., de Viron, F., Otjacques, S. A Systemic Training Approach to Manage Change & Economical Challenges : a practical application of SAP Training, POWERGEN 99
The global context is that of the future competitive energy market and the decision of a company in the Utility Industry sector Electrabel to implement SAP in order to improve management efficiency in the fields of Finance and Control, Material Management, Project Structure, Plant Maintenance.
The project was aimed at training the future users of the new software package mainly with respect to the changes in their daily work which occured following the implementation of SAP. As a matter of fact, new processes were designed (e.g. computerization of various administrative tasks) which required from the users to get acquainted with them.
1998
Barthès, J-P.A. Can knowledge management be reduced to document management ?
Information is expanding exponentially both within and outside enterprises. The Internet is over 100 million pages of information, doubling every six months. Knowledge management is seen as a solution for controlling the available information, and thus, improving decision making. New technologies like document management are now available for organizing information. However, knowledge management cannot be reduced to document management.
In this address, I will try to present an overview of problems related to Knowledge Management, based on our previous experience with French and European companies. I will try to position the required technologies which bring partial solutions to the problem, and to indicate what else is necessary to address the current problem.
Barthès, J-P.A., de Azevedo, H. Identifying autonomous agents for capitalizing knowledge in R&D environments
Whilst we have a number of techniques for building multiagent systems, such techniques assume that the number and role of each agent in the system is known a priori. Unfortunately it is rarely the case in practice, in particular when trying to build multiagent knowledge management systems in R&D environments exhibiting a high rate of turnover. Thus, we need specific analysis and design guidelines. The paper presents a new method, SAAS, for identifying and selecting a collectively agreed upon set of autonomous agents necessary to implement a system for capitalizing collective knowledge. The method borrows concepts from another method proposed by Grundstein for identifying strategic knowledge in production processes. SAAS was used to determine the number of agents necessary for capitalizing the knowledge of a research group in the MEMOLAB project at UTC
Massin, M., de Viron, F., Argani, N., Martin M. Multimedia Knowledge Sharing Systems. Application : a Training project, NIMES 98
The project we chose in order to illustrate our development methods is a Training project that follows significant changes implemented in a large firm : the extensive computerisation of all the administration processes regarding invoices, technical equipment procurement and management, project management. The new processes were conceived by a team of experts, and all the users within the firm have to be made familiar with the organisational changes and utilisation of the software.
Based on an overall methodology developed for the design of training programme, the four key-points discussed below reflect the originality and the success of our development methods.
These methods can also be applied in other contexts : integration and putting to valuable use of all in-house knowledge within a firm, giving access to this knowledge to everyone who needs it within the firm, transferring the knowledge of a particular expert of a team before he moves to another team, É . In other words, it can be applied in any project aimed at knowledge sharing.
Keywords :
Knowledge sharing, knowledge transfer, training systems, multimedia systems, pedagogic support.
1997
Barthès, J-P.A. Capitalisation des connaissances et intelligence artificielle
Ce court article rappelle brièvement la problématique de la capitalisation des connaissances, puis présente quelques techniques informatiques développées en intelligence artificielle nécessaires pour la construction de systèmes informatisés de capitalisation de connaissances. Il considère également l'intérêt de nouvelles approches comme l'utilisation d'agents cognitifs.
Grundstein,M., Barthès, J-P.A. An approach to enterprise knowledge capitalization, ISMICK'97
In the paper we discuss the problems of capitalizing enterprise knowledge, drawing from the work done in the IIIA institute, a European program created in 1989. We first introduce IIIA's general approach, then present some concepts related to a capitalizing cycle, then give some perspectives for managing enterprise knowledge.
De Viron, F. Selected parameters towards a valuation of corporate knowledge assets. A first application to Tractebel Energy Engineering. Management Cockpit for Intellectual Capital, ISMICK'97
A survey of different approaches to valuate the Intellectual Capital has been performed based on the state of the art in this field: documents of Kaplan-Norton, Stewart, Sveiby. Some indicators among these approaches have been selected in order to be applied to an Engineering Company, the rationale behind these choices is presented and the results of a first application are described.
1996
Grundstein,M., Barthès, J-P.A. An industrial view of the process of capitalizing knowledge, ISMICK'96
Knowledge management is a popular subject and many researchers have their ideas on how you should do it. In practice it is a difficult and costly business, requiring a careful assessment of what knowledge the company should consider and how to conduct the process of capitalizing such knowledge. The paper presents the experience acquired at Framatome during the last few years, insisting on the necessity of having a good method for identifying crucial knowledge to be capitalized.