The service sector covers a great many and
highly varied professional profiles (production,
health, finance, culture, education,
research ….) and represents more than
70% of all employment positions today and
indeed of France’s GDP.
The sector is characterised by societal and enterprise changes in the context of worldwide economic and commercial competition.
Management here requires use of scientifically robust methods, based on continuous improvement factors, on human beings as central to the system, of risk anticipation and full control, where possible, of system-actor interfaces.
The professions that contribute to the sector are, for example, Quality Assurance Directors, Quality Division Managers (processes, products, services …), Quality, Hygiene, Safety, Environment Officers, in charge of numerous quality-intensive missions, Consultants or Quality Assessors …
